How AlertFusion Works

AlertFusion consists of two individual modules that work together or work individually based on client needs. This enables us to flexibly integrate into and complement any existing technology landscape and substantially enhance the maturity of the operations function

Centralise and Eliminate Module:

One-of-its-kind capability that closes existing operational gaps
Holistic and automated centralization and visualization of alert capture from all sources (phone calls, emails, CMDB and tools)
Centralised and automated alert linkage provides enhanced visibility to distributed attack vectors
Work any alert once and eliminate re-work on recurring alerts (both true and false positives)
Save valuable time and effort for analysts

Key
Benefits

    • Pre-configured logic eliminated additional complexity to the existing technology landscape
    • Visibility to linked alerts enables detection to any advanced and or distributed attack vectors

    • Elimination of repetitive work on recurring alerts enhances alert management capability by 100%
    • Enables organizations to eliminate their alert overload problems

Orchestrate and Automate Module:

Accelerate and Enhance Alert Response Time (SOAR)
Open automation and orchestration capability enables organizations to automate and enhance alert response
Bi-directional integration capability enables integration with multiple technology platforms (SIEM, SOAR, ITSM)
Multi-workflow capability enables multiple teams to leverage a centralised single console
Highly configurable workflow engine supports any integration and automation requirement
Drag and drop workflow configuration with no coding

Key
Benefits

    • Automate and enhance alert response for multiple security processes
    • Automate retrieval of contextual information and enhance analyst speed of response
    • Orchestrate response actions with automated or semi-automated responses
    • Automate ticket management with bi-directional integration

    • Escalate critical alerts to on-call analysts with automated escalation management (via call or SMS)
    • Automate operational tasks such as task management and shift handovers