AlertFusion allows you to leverage multi-tenancy to centralise alerts and processes from multiple customers or teams into a single solution. Centralising alert capture from phone calls, emails and tools.
AlertFusion provides seamless integration of information from multiple customers into a singular platform, while still enabling each customer to be managed individually.
This centralised AlertFusion model enables:
- Improved operational efficiency and effectiveness in identifying and responding to alerts.
- Standardised the use of tools and processes across all teams to a simple platform with a single pane of glass view.
- Eliminate all repetitive alerts for all customers thereby significantly enhancing analyst productivity.
- Robust automation and orchestration capabilities deliver simplification of the alert response process.
- Real time dashboards and reports, custom built to specific operational requirements simplify the reporting capabilities and reduce effort for both managers and analysts.